• Digital project management • Visual and digital design • Web development
APPROACHto UX ▾
• User centric and collaborative • Keep business goals in mind • Gain insights from end users • Rapid prototypes and user testing • Ensure that the product is usable and meets user needs
▾ theTOOLS I USE
I use the necessary tools to communicate ideas, create designs and prototypes to validate.
I am an Experience (UX and CX) Designer with a background in the tech and digital industries as a project manager, visual designer and front-end developer. I'm passionate about understanding how users think, feel and behave when interacting with products or services in order to improve on and create meaningful experiences.
With an adventurous mind and a strong understanding of end-to-end UX processes and techniques, I excel at analysing, interpreting and visualising insights and data. I work fast, smart and collaboratively to produce varying fidelities of wireframes and prototypes that can be dynamic and interactive. With a focus on Human-computer interaction (HCI) and user centered design, I use these elements as foundation for design solutions and informational approach.
I also have a keen interest in motion and animation through interaction, experimenting and keeping up to date with the latest news and developments in the space.
My skills as a UX designer include user research, interviews, sketching, personas, design studio, user journeys, sketching, card sorting, wireframes, prototyping, A/B testing, usability testing and much more!
▾ i'mMULTI-DISCIPLINED
• Digital project management • Visual and digital design • Web development
APPROACHto UX ▾
My approach is user-centric, collaborative and iterative while keeping business goals in mind. I always start a project by gaining insights from end users. Prototypes and user testing make it easy to ensure that the product is usable and meets user needs.
▾ theTOOLS I USE
I use the necessary tools to communicate ideas, create designs and prototypes to validate. Some include: sketching, Axure RP, PopApp, Sketch, InVision, Optimal Workshop suite, Apple Keynote and Adobe Creative (Photoshop, InDesign and Illustrator).
my CREATIVE PROCESS
I love to work closely with my team to collaboratively sketch, brainstorm, facilitate conversations, solve difficult problems and talk to and learn from actual users.
HOW to BUILD A ROCKET
1. EMPATHISE
To begin I understand the project goals, business needs and identify any risk and assumptions.
To gain a deep and intuitive understanding of the project, I collect data through research and analysis. Interviews allow me to learn and empathise with users.
2. DEFINE
I synthesise data to find common themes and insights to help define the problem.
Personas, user flows and story boards help me construct a point of view based on customer needs and insights.
3. IDEATE
I work collaboratively with the team to brainstorm and workshop ideas and hone in on a solution.
4. DESIGN
Lo-fi sketches, wireframes and paper prototypes of the concept make it easy to validate quickly. With each iteration I'll increase complexity to hi-fi mockups and interactive prototypes.
5. TEST & ITERATE
I like to validate internally, getting quick and frequent
feedback before testing externally by putting it in front of users.
(Learn and iterate designs after each round of testing.)
A LITTLE bit ABOUT MY EXPERIENCE
Having worked across print, digital, tech, e-learning and mobile app design and development space, UX excites me as it brings my passion for design, digital and learning together to create meaningful experiences.
UX DESIGNER / CONSULTANT
Contractor (current) Melbourne, Australia
VISUAL/UX DESIGNER
Freelance
Freelance Designer working with varied clients on brand strategy, creative print and digital project. I also managed a team of freelance designers and developers during peak periods.
UX DESIGNER
General Assembly Melbourne, Australia
UX DESIGNER
General Assembly
A 10-week immersive program where I expanded on my knowledge and learned new UX skills, tools and methods. I worked on projects from research and ideation to prototype and testing.
AGILE PROJECT MANAGER
Outware Mobile Melbourne, Australia
AGILE PROJECT MANAGER
Outware Mobile
Outware Mobile brings software engineering expertise to the mobile app industry. As a Project Manager I worked closely with an agile team to develop and maintain mobile applications.
DIGITAL PROJECT MANAGER
Learning Seat Melbourne, Australia
DIGITAL PROJECT MANAGER
Learning Seat
At Learning Seat I worked with a dynamic team of instructional designers, digital designers and developers to deliver engaging compliance, professional development and bespoke courses.
SENIOR UX SPECIALIST
VicSuper Melbourne, Australia
2017 - Current
SNR EXPERIENCE SPECIALIST
VicSuper
Digital UX and CX projects in superannuation. I worked on the development of the VicSuper mobile app and robo-advice platform, Beeline. Including improvements of the online join and welcome journey.
UX Consultant
University of Melbourne Melbourne, Australia
2016
UX CONSULTANT
University of Melbourne
Improvement of the university's thesis examination process and Thesis Examination System (TES).
UX & UI DESIGNER (CONTRACT)
Confidential (Health Industry) Melbourne, Australia
2016
UX & UI DESIGNER
Confidential Project
Project for the health/pharmaceutical industry to develop a tablet solution for B2B and B2C.
UX DESIGNER
General Assembly Melbourne, Australia
2016
UX DESIGNER
General Assembly
A 10-week immersive program where I expanded on my knowledge and learned new UX skills, tools and methods. I worked on projects from research and ideation to prototype and testing.
AGILE PROJECT MANAGER
Outware Mobile Melbourne, Australia
2016
AGILE PROJECT MANAGER
Outware Mobile
Outware Mobile brings software engineering expertise to the mobile app industry. As a Project Manager I worked closely with an agile team to develop and maintain mobile applications.
DIGITAL PROJECT MANAGER
Learning Seat Melbourne, Australia
2013-2015
DIGITAL PROJECT MANAGER
Learning Seat
Worked with a dynamic team of instructional designers, digital designers and developers to deliver engaging compliance, professional development and bespoke courses.
PROJECT MANAGER
Getty Images Sydney, Australia
2007-2011
PROJECT MANAGER
Getty Images
Managed image.net and Media Manager projects for global and national clients and publicity events such as film premieres, fashion shows, sports, film festivals, and product launches.
DIGITAL PROJECT MANAGER
Precinct Sydney, Australia
2008-2009
DIGITAL PROJECT MANAGER
Precinct
Responsible for managing both digital and print projects for bluechip companies that includes website development, digital graphics, branding and annual reports.
VISUAL / WEB DESIGNER
Freelance Sydney, Australia
2005-2007
Visual / Web Designer
Freelance
Freelance Graphic Designer and Front-end Developer working with varied clients on creative and strategic print and digital projects.
